• CSM Academy International Pte Ltd

Full-time Student Service and Academic Assistant

Job Descriptions

· Attend to all phone, email and walk-in enquiries

· Administer and compile surveys (e.g. module, end of course, student satisfaction survey)

· Maintaining of all students’ records and ensure accuracy in updating data

· Maintaining and checking MyCSM daily

· Preparing and maintaining of facilities maintenance plan and logbook if required

· Assist in academic resources and facilities allocation if required

· Liaise with university partners for intensive lectures and related administrative matters if required

· Assist in funding claim as when is required

· Assist in examination preparation (e.g. print assessment papers, invigilation, etc)

· Attendance monitoring and follow up actions

· Attend to student requests, such as, issue of Letter of Completion, Letter of Verification, etc.

· Assist with Course Preview and Student Orientation if needed.

· Assist in any other administrative matters as assigned from time to time, e.g. Filing, etc

 

Job Specifications

  • At least an  “O” level; NITEC or other equivalent qualifications
  • Enjoys talking to people and assist them with various course enquiries
  • Able to establish rapport with existing students and get referrals
  • Applicants with relevant experience in a similar role or organisation will be considered first
  • Able to communicate well in both English and Chinese with different people at all levels
  • Able to multi-task and solve problems with minimum supervisions
  • Applicants with a cheerful personality & enjoy serving people will be considered first
  • Singaporean only